To make sure the best eating experience is had by both customers sitting at home waiting for their deliveries, or enjoying their meals in-store, it is important that the pick-up process is a seamless and unobtrusive as possible.
That's why since the beginning of November, our Deliveroo staff have been heading down to your outlets with collection point signs and stickers, ready to be assembled in your restaurant.
What do you have to do?
Simply attach these items to areas in your restaurant that will give riders the clearest idea of where to collect their food order.
How does this benefit you?
This will help to direct traffic within your restaurant, ensuring that the pick-up process is quick and efficient, whilst minimising the risk of interruption to in-store customers.
How will we educate our riders?
Deliveroo riders will be receiving newsletter updates to inform them of your new designated collection points.