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Introducing barePack: Deliveroo’s new sustainability partnership

Introducing barePack: Deliveroo’s new sustainability partnership

Singapore is the world leader in take-away and delivery food, so it's no surprise that half a billion plastic disposable items, like takeaway containers are wasted each year - that's even more than plastic bottles.

At Deliveroo, we care about environmental sustainability and want to help cut down on the amount of food packaging waste being created.

To do this, we have partnered with barePack.co provide customers with the option to order their food in reusable containers.

What is barePack?

barePack.co is a Singapore-based environmental startup created by four impact entrepreneurs to fight plastic waste and climate change. barePack has created a subscription-based reusable ecosystem for food takeaway and delivery across Singapore. , Now their service allows Deliveroo customers to have their food delivered in reusable boxes and cups.

What's my impact with barePack?

barePack's returnable container system not only leads to less unnecessary waste, but also enables a 90% reduction in CO2 emissions compared to most commonly used disposable alternatives.

It is kinder for the planet, better for your food, and safer for your health.

How does it work?

Restaurants who support this initiative will have a "barePack" option at the top of their Deliveroo menu. You can also search for restaurants tagged to the 'Eco-friendly packaging' tag - simply type this into the search bar when you're browsing the app.

When customers place their order, they will then have the option to select "barePack" containers – FlexBox or KindCup – according to their order.  

barePack is a membership-based service. Members can order their food in reusable containers for free on the Deliveroo menu, by entering a One-TimePassword (OTP) provided in their barePack app.

For NON-MEMBERS, the reusable containers are available via a $6 deposit that will be refunded to you in full upon returning the box to any of the 70+ restaurants in the barePack network across the city. Simply download the barePack app and follow the steps. The deposit can also be used to activate a barePack membership allowing unlimited use for Deliveroo and in-store take aways.


How does this affect the delivery?

Restaurants will pack barePack'ed orders in returnable containers and deliver as per usual. Members must remember to retrieve their OTP via the barePack App and enter this into the 'Order Notes' before check-out, in order to guarantee a free service. In some instances (e.g. pizzas), your food will not suit that barePack container, and as such traditional disposables may be used.

Deliveroo processes and delivers the order as usual.


How can I return my FlexBox and KindCup?

All customers (members and non-members alike) must return the barePack containers in-store to any partner restaurant (the full list of these is visible in the barePack app). Members can also request home-collection (via the app) once they've collected 5 barePack containers to return.

Non-members are asked to create a barePack visitors account in order to drop-off their container and initiate their refund. Once the container has been returned to any partner restaurant and verified against the Deliveroo order, the deposit will be fully refunded. The deposit can also be used to activate a barePack membership.

Riders are not able to return reusable containers to restaurants.

Our mission is to replace the millions of disposables used for F&B consumption every day. By returning their barePack container, customers are bringing us one step closer to creating a circular system to achieve our goal.

Which restaurants are partnering with barePack and Deliveroo?

barePack is available for takeaway at over 70 restaurants across Singapore. The below list the barePack restaurants that are available on Deliveroo.

What does it mean to be a barePack member?

barePack members subscribe to one of our plans ($3 a month for an annual plan or $5 for a month-by-month plan): the membership grants them unlimited barePack service, when ordering on Deliveroo or self-collecting a takeaway in-store, with no deposits or additional charges. Download the barePack app now to join.

Can I microwave the Flexbox?

Yes, provided that you have removed the lid. Do NOT microwave the barePack KindCup.

Can I return my FlexBox or KindCup to the rider on my next order?

No because riders quickly head off for their next delivery. But barePack members can arrange a home collection once they have collected 5 barePack containers. Or you can simply drop off your containers at any partner restaurant (it's better if you rinse them beforehand).

Can I be sure it is clean?

Yes! Just as they do with dine-in cups and plates, each barePack container is professionally washed by our partner restaurants following strict government regulation that applies to all dine-in crockery.

Deliveroo application

Download the App on iPhone or Android.

Deliveroo iPhone application
Deliveroo Android application